Description

JOB SUMMARY

Corvus Consulting LLC is in search of a Knowledge Management Specialist to support the 9/11 Victim’s Compensation Fund (VCF) Transformation Project. This role will contribute to the modernization of policies, procedures, and systems that enable end-to-end claims processing, including the rollout of the new myVCF platform. The Specialist will design and manage knowledge structures to ensure staff have access to accurate, consistent, and searchable information.

RESPONSIBILITIES

• Develop and implement knowledge management frameworks and governance processes.
• Administer and optimize knowledge platforms (SharePoint, Shared Drives, intranet portals).
• Curate and maintain policies, procedures, and other knowledge assets.
• Create taxonomies, metadata standards, and tagging protocols.
• Partner with SMEs and training teams to ensure accuracy and alignment.
• Monitor usage data and user feedback to drive continuous improvement.
• Collaborate with internal teams and external vendors to support system integration.

QUALIFICATIONS:

Minimum Qualifications include:

• 3–5 years of experience in knowledge management, content strategy, or information architecture.
• Bachelor’s degree required.
• Proficiency in SharePoint is essential.
• Strong analytical, communication, and project management skills.
• Experience with change management or adult learning principles is a plus.
• Ability to work effectively across all levels of the organization.
• Eligible to obtain OPM Public Trust security clearance

Preferred Qualifications:

• An active OPM Public Trust, DOJ MBI, or higher security clearance is preferred

Corvus Consulting, LLC. provides equal employment opportunity (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, genetic information, marital status, ancestry, protected veteran status, or any other characteristic protected by applicable federal, state, and local laws and offers equal opportunity for VEVRAA Protected Veterans. Corvus Consulting, LLC, will not discriminate against employees and job applicants who inquire about, discuss, or disclose compensation information.

Reasonable accommodations that do not cause an undue hardship on the company may be made to enable individuals with disabilities to perform essential functions, as long as that would not hinder or prevent performance of duties or be of a safety concern.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to reach with hands and arms. The employee is frequently required to sit, stand and walk. The employee may be required to move ten pounds and could occasionally lift or move up to twenty-five pounds.

Disclaimer: The listed duties are not intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of primary duties and responsibilities. 

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