Description

Mitchell International


Senior Business Process Analyst

US--Remote

Job ID: 26-18599
Type: Regular Full-Time
# of Openings: 1
Category: Customer Service & Support
Mitchell International, Inc.

Overview

At Enlyte, we combine innovative technology, clinical expertise, and human compassion to help people recover after workplace injuries or auto accidents. We support their journey back to health and wellness through our industry-leading solutions and services. Whether you're supporting a Fortune 500 client or a local business, developing cutting-edge technology, or providing clinical services you'll work alongside dedicated professionals who share your commitment to excellence and make a meaningful impact. Join us in fueling our mission to protect dreams and restore lives, while building your career in an environment that values collaboration, innovation, and personal growth. Be part of a team that makes a real difference.

Responsibilities

Senior Business Process Analyst

Why This Role Matters

Enlyte is seeking a Senior Business Process Analyst to play a critical role in driving strategic business initiatives and operational excellence across our claims organization. This position blends deep analytical expertise with process optimization and strategic insight to help improve outcomes across product, pricing, and end‑to‑end claims operations. You'll work at the intersection of data, process, and strategy—partnering across business, IT, and leadership teams to translate insights into meaningful, measurable business impact.

What You'll Do

• Drive data‑driven decision‑making, leveraging advanced analytical and visualization tools (Excel, Visio, PowerPoint, dashboards) to deliver actionable insights
• Lead process analysis and optimization efforts, mapping complex claims workflows and identifying opportunities to improve efficiency, quality, and cost outcomes
• Own end‑to‑end initiatives, from data collection and analysis through recommendation development and executive‑level presentation
• Gather and translate business needs into clear, actionable requirements, ensuring alignment between stakeholders and delivery teams
• Partner with cross‑functional teams to support product portfolio, pricing analysis, and strategic initiatives
• Plan and implement continuous improvement initiatives using Lean, Six Sigma, or re‑engineering techniques
• Develop and track performance metrics, conduct root‑cause analysis, and align improvements to identified performance gaps
• Perform cost‑benefit and ROI analyses to quantify the value of proposed solutions
• Communicate progress, insights, and recommendations clearly to technical and non‑technical audiences
• Document technical workflows and end to end operations processes

What You Bring

• Strong experience as a Senior Business or Process Analyst, ideally within Workers' Compensation or insurance‑based claims environments
• Deep understanding of claims lifecycles, regulations, and industry terminology
• Proven ability to operate effectively in Agile environments, adapting to evolving priorities and fast‑paced delivery cycles
• Exceptional stakeholder management and executive communication skills
• A balance of strategic thinking and hands‑on execution, with a continuous improvement mindset and strong ROI focus

Why Join Enlyte

This is an opportunity to make a tangible impact—improving how work gets done, influencing business strategy, and delivering measurable value in a growth‑oriented organization. If you enjoy solving complex problems, leading change, and turning insight into action, we'd love to hear from you.    

Qualifications

• Bachelor's degree in Economics, Business Administration, or 5+ years in related field.
Experience in data analysis, consulting, or related field.Ability to use analytical, logical, and organizational skills to make business decisions using complex information.Advanced proficiency in Excel for data analysis.Excellent critical and strategic thinking skills.Excellent verbal and written communication skills with the ability to present and explain complex information clearly.Strong, self-motivated team player.

Salary:

PI281613050