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Wells Fargo
Charlotte, North Carolina, United States
10 days ago


About this role:

Wells Fargo is seeking a Control Management Senior Manager to lead Records and Information Management team. This role will be responsible for leading the risk program across Consumer Lending and providing risk expertise to strengthen and improve control environment.  The front line Manager will also ensure execution of requirements relevant to regulations, rules, and policies relating to Information Risk Management for both physical and eRecords.  

In this role, you will:

  • Manage and develop a team of officers and consultants in roles with moderate complexity and risk in accomplishing goals and priorities associated with the functional area

  • Engage and influence corporate heads, business heads, legal, audit, regulators, and industry partners associated with the function, or who are affected by its outcomes

  • Identify and recommend Business Controls opportunities for process improvement and risk control development by managing and directing teams on strategy and execution of activities

  • Determine appropriate strategies and actions of Business Controls functional area to meet moderate to high risk deliverables by ensuring that all business risk issues are proactively identified and addressed appropriately

  • Interpret and develop policies and procedures for functions with moderate complexity within defined scope of responsibility

  • Collaborate with and influence key stakeholders including managers

  • Interact directly with relevant business groups

  • Manage allocation of people and financial resources to ensure commitments are met and aligned with strategic objectives in Business Controls functional area

  • Develop and guide a culture of Business Controls talent development to meet business objectives and strategies


Required Qualifications, US:

  • 6+ years of Business Operations, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

  • 3+ years Management experience

Desired Qualifications:

  • 8+ years of experience managing the strategy and implementation of Records management program with technology implications

  • 6+ years recent direct management experience

  • Experience managing governance programs and/or oversight programs with focus on risk reduction

  • Clear understanding of physical and/or electronic records lifecycle.

  • Extensive knowledge of Records Management Law/Rules/Regulations, Policies and Standard

  • Understanding of best practices and solutions relating to implementation of eRecords structured and unstructured purge capabilities

  • Extensive experience with Enterprise Content Management Systems

  • Willingness to take ownership and responsibility for managing program risks and issues

  • Demonstrated experience creating and managing large-scale change while achieving results

  • Ability to evaluate changes to processes, policies etc. to assess impacts and to develop implementation plan to close gaps

  • Experience providing credible challenge to strengthen risk management effectiveness

  • Proven track record of influencing successfully within a matrix environment and build effective business partnerships with all levels of team members

  • Ability to interact effectively and confidently with business and program management

  • Working knowledge of the Risk Management Framework (RMF) concepts and policies across operational risk types including risk identification, risk appetite, risk & control processes and controls, risk analytics and governance

  • Working knowledge of key enterprise risk management tools

  • Experience developing, implementing and executing risk assessment routines

  • Ability to develop strong, effective, and efficient risk reduction solutions

  • Capability to manage conflict and provide credible challenge to the business on risk- and control-related items

  • Strong analytical skills with high attention to detail and the ability to articulate complex concepts in a clear manner

  • Extensive experience with management reporting (dashboards, PPT, etc.) and creating executive presentations

  • Experience in or supporting Consumer Lending businesses

  • Knowledge of Microsoft Office and understanding of Tableau

  • Six Sigma Green Belt Certification

  • BA/BS in Business or related field

Job Expectations:

  • Ability to travel up to 20% of the time

Posting Location:

301 S Tryon St, Charlotte, NC 28282

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Job Information

  • Job ID: 63385844
  • Location:
    Charlotte, North Carolina, United States
    Dallas, Texas, United States
    Minneapolis, Minnesota, United States
    Phoenix, Arizona, United States
    Raleigh, North Carolina, United States
    West Des Moines, Iowa, United States
    Wilmington, Delaware, United States
  • Position Title: Records Control Management Senior Manager Job ID R-139855
  • Company Name For Job: Wells Fargo
  • Job Function: Accounting/Finance

About Wells Fargo Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $1.9 trillion in assets and proudly serves one in three U.S. households and more than 10% of all middle market companies and small businesses in the U.S. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banki...

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